Account holders can request account deletion by emailing info@lovelylashes.ee. The account-deletion information is also available at lovelylashday.com/delete-account/. Deleting a personal login, removing a staff member and closing a salon workspace are separate actions.

Requesting deletion

Send a deletion request to info@lovelylashes.ee, preferably from your registered email address, and identify the account or workspace involved. If an in-app deletion control is available, you may use that instead. We may ask you to verify that you are authorised to request deletion.

What happens next

We verify the request proportionately, identify whether it concerns an individual login or an entire salon workspace, provide a reasonable opportunity to export records, and explain any continuing obligations. Team-member removal does not by itself erase historical business audit logs, and deletion of the owner’s personal login must not unexpectedly destroy other authorised users’ salon records.

Deletion scope and timing

After a valid deletion request, we remove account information and workspace data unless a lawful retention obligation or other applicable legal basis requires some information to be kept. Workspace data may need to be exported or transferred to an authorised owner before deletion. Backup copies expire according to the backup lifecycle. Anonymised information no longer reasonably attributable to a person may be retained.